Shipping policy

Shipping Policy

At our store, we aim to process and deliver your orders as quickly and efficiently as possible. Please read our shipping policy below for information about order processing, delivery times and shipping updates.

Shipping and Delivery Times

Estimated delivery times are as follows:

UK Standard Delivery: 2–3 business days after dispatch.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to courier services, weather conditions, public holidays or circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout and depend on your delivery address, order size and the available shipping options. Any applicable shipping fees will be displayed before you complete your purchase.

If free shipping is offered on a particular product or order, the applicable terms will be displayed on the product page or at checkout.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow some time for tracking information to become active.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details at checkout. Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that changes can be made once an order has been processed or dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact our customer service team with your order number. We will do our best to help you locate your parcel.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us promptly and include your order number and photographs where appropriate. We will review the issue and help arrange a suitable resolution.